QUALITY ASSURED
people-led
Springmount Services holds one of the highest client and staff retention rates in our industry.
We directly employ over 1300 dedicated service professionals across our client sites and company offices.
We attract train and retain the best people available to achieve our commitment to delivering high-quality services.
All our team share a commitment to excellence and care, working in a safe and healthy environment using fully integrated business management systems and resources.
Training & Support
Springmount Services directly employs our team members. Clients are assured of a consistent level of high-quality service delivery, as we retain our experienced workforce in the long term.
We invest in training to equip all of our team with the correct tools, skills and cross-training for them to develop and grow towards future career progression.
From first day induction, ongoing training and education start via innovative and accessible online training videos which support a genuinely diverse workforce. These training modules include our standard operating procedures and additional training relating to our company accredited quality, environmental and OHS management systems.
This technology tool offers flexibility to our Managers and Supervisors and helps with site inductions and toolbox training. We continually review and develop new training modules to enhance our service delivery further. This is supported by ongoing formal training sessions, team handbooks, general supervision and communication.
Risk Management
Springmount Services employs an in-house Risk Manager, who takes a stakeholder approach in servicing our clients.
We have a comprehensive Preventative Program to ensure we manage our workplace health and safety and risk with:
• Maintenance schedules
• Incident reports
• Site risk assessments
• Site auditing and inspections
• Facilities maintenance reports
We fully comply with all government legislation and have $20 million public liability insurance along with $10 professional indemnity insurance.
Workplace Health & Safety
Our Springmount Services Health and Safety Management Systems are fully-accredited to ISO 45001:2018 standards. We have an excellent safety record and are committed to providing a safe and healthy workplace for all our team members.
On joining our Springmount team from a new employee’s induction to what we hope will be a long-term engagement, they are well supported. Documented policies and procedures sit behind our commencement safety training and drive the delivery of ongoing training and education.
We customise all site plans and engagement to suit each site and our client’s needs. Our priority is the safety of our team, our clients and their staff and customers.
International Accreditations
Springmount Services holds full accreditation for our Quality, Safety & Environmental Management Systems as follows:
- Quality ISO 9001:2015
- Occupational Health and Safety ISO 45001:2018
- Environmental Management systems ISO 14001:2015
Our Singapore operations hold a Clean Mark Silver Accreditation from the National Environment Agency and all our staff have WSQ Environmental Cleaning accreditation.
Springmount Services holds full accreditation for our Quality, Safety & Environmental Management Systems as follows:
- Quality ISO 9001:2015
- Occupational Health and Safety ISO 45001:2018
- Environmental Management systems ISO 14001:2015
Our Singapore operations hold a Clean Mark Silver Accreditation from the National Environment Agency and all our staff have WSQ Environmental Cleaning accreditation.