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Tag: POL

SMS 103 POL Modern Slavery Policy

SMS 306 POL Indigenous Employment Policy

SMS 600 POL Quality Policy

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Springmount Services is an award-winning integrated facility services organisation that provides excellence in cleaning, security, maintenance and ancillary support.

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Speak Up – Whistleblower Policy

Springmount Services Speak Up and Whistleblower Policy has been put in place to ensure our employees can raise concerns regarding any misconduct (illegal, corrupt or other inappropriate conduct) without being subject to victimisation, harassment or discriminatory treatment.

Springmount Services encourages employees to report issues who have reasonable ground or suspect misconduct in relation to the company. Read more about our Speak Up initiative here.

You can file an anonymous report in the following ways:

  • Complete our online form
  • Email speakup@springmountservices.com.au
  • Call our 24/7 line: 1300 100 475

Other Complaints or Compliments

If you have a problem, issue or concern about the services, decisions or actions of Springmount Services, we would like to hear about it. Submit a formal complaint or compliment via email:  customerservice@springmountservices.com.au.

You can also submit a complaint or compliment by completing our online form here.

Human Resources

For any concerns regarding human resources, please email hr@springmountservices.com.au.

Anonymous Complaints Form

Please only complete the Name and Email section of this form if you are happy to be identified or want an email response. If you want to remain anonymous, please leave these blank.

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