ABOUT US

WHO WE ARE

Founded in 2002 as a leading Australian Integrated Facility Services company, we care about ensuring a safe, clean and secure environment for you, your team and clients. Springmount Services pride ourselves on providing a first-rate support network and the ability to respond quickly and efficiently to client requests.

Headquartered in Brisbane, Queensland and we have offices in Victoria, New South Wales, South Australia and Western Australia. Founder and Managing Director, Martin Stack expanded operations to Singapore in 2015 acquiring notable clients including the iconic world-class retail destination “The Shoppes at Marina Bay Sands”.

Our infrastructure, systems, resources and capability means we can mobilise the most extensive services contracts in Australia. Internal industry experts lead each of the services, and sector pillars offered by the business. We use the latest technology and innovations in cleaning to deliver optimal outcomes for our clients.

Springmount Services has one of the highest client and staff retention rates in the industry. We directly employ over 1300 dedicated service professionals across our client sites and company offices. All our team share a commitment to service excellence and care, supported with quality training to ensure our high standard of service.

We are committed to sustainable, ethical business practices and environmentally-sustainable cleaning. We hold ISO international accreditation in Quality, Occupational Health and Safety and in Environmental Management Systems alongside our “Green Cleaning” program.

Our Message:

At Springmount Services, our clients come first.

Be assured of clean and secure spaces for your customers and your team.

We nurture and grow our client relationships because “WE CARE”

How we do it

INNOVATION & TECHNOLOGY

ENVIRONMENT & SUSTAINABILITY

SOCIAL RESPONSIBILITY (CSR)

QUALITY ASSURANCE

Meet our Leaders

Martin founded Springmount Services after twenty-four years in senior management positions within the cleaning sector. A well-respected industry leader, Martin has served as Vice President of the BSCAA industry association and worked tirelessly building Springmount Services into being a premier provider of cleaning and facilities services.

Martin’s efforts have set industry benchmarks and received numerous awards. His unwavering ethics, accessibility, belief in transparency and accountability are fundamental to Springmount Services long-term relationships with clients. The focus Martin places on a harmonious, safe and secure environment for team member satisfaction is well-proven with low staff turnover.

Andrew oversees our organisation across Australia and Singapore, bringing over 25 years senior management experience within the retail sector. This exposure from a client’s perspective enables Andrew to fully understand our customers’ needs. For the last 12 years Andrew has worked in senior roles within the cleaning industry across retail, commercial, health, education and domestic portfolios. Andrew’s focus on continuous improvement means regular reviews of our business operations ensuring new innovations to enhance our service delivery.

Andrew has over 20 years’ experience in accounting within Manufacturing, Construction, Facilities Management & Service sectors. He has lead teams across Australia NZ, China and ASEAN region. During this time, he has undertaken senior finance roles for both publicly listed & private equity owned groups. Notably, Andrew brings a wealth of experience within onsite and professional services in Commercial, Retail and Education end markets. His experience has been drawn from roles based not only in Australia but Singapore and Greater China. Andrew oversees the companies finance function, including treasury, planning, payroll delivery, ERP systems development and profitability.

Andrew holds a Master of Business Administration (MBA) from the University of Southern Queensland and a Bachelor of Commerce from Griffith University. He is a Fellow Certified Practicing Accountant (CPA Australia) and Chartered Accountant with CA ANZ.

Alisa joined the Springmount Service in 2011 and has over 20 year’s experience working within service and manufacturing industries.  Alisa oversees all aspects of Marketing, Human Resources and Corporate Governance across our National and International businesses.

Alisa holds degrees in Business, Marketing and Advertising. She continually reviews business systems and processes to improve efficiencies and promote growth within the company

Brett has over 30 years’ experience within the Cleaning Service industry, spanning the retail, commercial, hospital, aged care, education and mining sectors. Brett oversees our operations in Queensland and in Singapore, implementing new systems and machinery at prestigious locations including The Shoppes at Marina Bay Sands. With the implementation of these new technologies, we were able to pass on cost reductions while improving service outcomes.

Brett’s extensive operations experience and his focus on client-focused and cost-effective solutions has been instrumental to our continued success Australia and Singapore.

Kevin oversees our operations in New South Wales and the ACT and brings over 20 years of senior management experience to Springmount Services. He has experience in transitioning and operational responsibilities with some of Australia’s largest contracts in the retail, commercial, aviation and government sectors.

Kevin ensures a high level of operational standards, customer service and client relationships are being met, while being extensively involved in operations of both our commercial and retail sites. He manages his staff directly to ensure contract requirements are met and exceeded along with performance management, coaching and team building strategies.

Adam Howard

Policies

At Springmount Services, our company policies reflect our commitment to acting and having; the highest standards of responsible and ethical business practices.